We hope you like your policy but if you’re not happy with it once you’ve taken it out you have 14 days in which to cancel it. We’ll give you a full refund as long as you haven’t travelled and no claims have been made. To cancel your policy please contact us on support@travelsafe.ie.
We have a dedicated page for Covid-19 questions, please click here.
It's a government tax of 5% that has to be applied to all insurance policies. The Government Levy is applied on all our policies. Stamp duty is also applied to applicable policies.
No, as long as your trips don’t exceed the maximum trip length (31 days silver, 45 days Gold, 60 days Platinum) or if you spend more than 183 days outside of Ireland in total during the year.
Yes, cover for personal possessions comes as standard on all our policies.
If you are bringing valuable items or electronics with you when you travel, you will need to insure them separately under a household or gadget policy.
No, it doesn’t unless it has been declared to us and accepted by us.
Annual multi-trip policies commence from the start date on your certificate of insurance and this includes cancellation cover. So, whatever day you chose to start it from, that’s the date cover starts, even if you’ve paid for it a few weeks or months before the start date.
For single trip cover your cancellation cover starts from the day you purchase the policy. All other cover starts from the first day of your trip. The dates will be shown on your certificate of insurance.
Yes, your policy will cover you for cancellation due to the unexpected illness of a family member. A family member is defined as your mother, father, sister, brother, wife, husband, daughter, son, grandparent, grandchild, parent‐in‐law, son‐in law, daughter‐in‐law, sister‐in‐law, brother‐in‐law, aunt, uncle, niece, nephew, step parent, step child, step‐sister, step‐brother, foster child, legal guardian, next of kin, or fiancé/fiancée or common law partner (any couple, including same‐sex, in a common law relationship or who have co‐habited for at least 6 consecutive months).
It’s a good idea as you’ll need to know what you’re covered for but more importantly you need to know who to ring for help and that’s all on the policy documents. You’ll also need to have your policy number to hand. Of course, we can still help you if you don’t have your documents, it’ll just make everyone’s life easier if you do!
Pretty much, as long as you’re under the age of 76 for annual policies or 86 for single trip policies. You must have been resident in the Republic of Ireland for the past 6 months. Other than that, we’re good to go.
No. To be covered, you must purchase your Travelsafe.ie policy before you before you leave your home country.
No cover operates in this scenario. Please check the DFA website before you travel https://www.dfa.ie/travel/travel-advice/
You would only covered if a positive diagnosis of Covis-19 has been made.
Yes you will be covered subject to a positive test result. Cover would not apply if symptoms or diagnosis occurred prior to your policy purchase or within 7 days of the issue date.
Yes you will be covered subject to a positive test result. Cover would not apply if symptoms or diagnosis occurred prior to your policy purchase or within 7 days of the issue date.
This would be covered as standard – please note however that no cover would be in place if you are travelling against the advice of the Department of Foreign Affairs (DFA) or against medical advice.
Yes you will be covered subject to a positive test result. Cover would not apply if symptoms or diagnosis occurred prior to your policy purchase or within 7 days of the issue date.
No cover is in place for disinclination to travel should you wish to cancel for this reason.
No cover is in place for disinclination to travel.
You would only covered if a positive diagnosis has been made. If there has been no diagnosis and you have only been asked to self-isolate, then you would not be covered under this policy.
Yes you will be covered subject to a positive test result. Cover would not apply if symptoms or diagnosis occurred prior to your policy purchase or within 7 days of the issue date.
The activities which are covered in full as standard :
The following activities are covered but personal accident and personal liability sections do not apply.
The following activities are covered subject to purchase of winter sports add on:-
Please refer to the policy wording for full terms and conditions.
Feel free to contact us should you have any questions concerning the products by using the contact form below: